Blog

Survey: Wendy’s Automation Brings Backlash

When news broke that Wendy’s increased automation would eat into its staffing, market researcher CivicScience polled consumers to determine whether it would affect their likelihood to patron the chain.

“These companies make these decisions primarily for cost-saving measures. The restaurant industry is not the first nor...

NPD: Fast-Casual Growth Slowed in the Winter

Addressing the state of the restaurant industry for the last several years sounds like a broken record. Visits to restaurants will increase minimally quarter after quarter, resulting in an average lift in traffic of one percent annually, says The NPD Group, a global information company. All...

Customers Can Now Order Wingstop on Twitter, Facebook

Wingstop debuted a multi-channel social ordering platform that allows fans to conveniently place orders via Twitter and Facebook Messenger. With this first-of-its-kind, dual-platform conversational technology, customers can start an order, customize it to include multiple flavors and sides from Wingstop’s full menu, and enjoy easy...

Hoffman: First Year Challenging, But A Success

Over the last year, we’ve followed three first year teachers from their college graduation and through their first school year. Gabe Hoffman taught at Nora Elementary School in Washington Township Schools in Indianapolis. This is the last story in the series, where Gabe reflects on...